Privacy Policy
Version dated 11 November 2026
1. Who processes the data
The controller of personal data received via the website https://vinor.vercel.app/ in connection with orders and enquiries is VINOR LLC (TOV «VINOR»), EDRPOU code 46365845.
Address: 21 Perlynna Street, Odesa, Odesa Region, 65000, Ukraine.
E-mail for enquiries: vinor.trade@gmail.com.
Phone: +38 (095) 021-34-53.
2. What data is processed
Depending on how you interact with us, we may process:
- your name and contact phone number;
- the e-mail address you contacted us from;
- your company name, if you provided it;
- the contents of your order and correspondence;
- recipient and delivery details provided for dispatch;
- payment details needed for accounting and refunds;
- technical request data actually processed by the website infrastructure, such as IP address, request time and browser information.
Do not send PIN codes, CVV codes, banking passwords or any other data not needed to fulfil the order via forms or correspondence.
3. Purposes and legal grounds
Data is processed to respond to enquiries, agree and fulfil orders, arrange delivery, make payments, keep records, handle claims, and ensure the operation and security of the website.
The legal grounds are taking steps at your request prior to entering into a contract, conclusion and performance of a contract, compliance with the Seller’s legal obligations, consent where required, and other grounds provided for by law.
Marketing messages are sent only on a separate proper basis. Consent to marketing is not a condition of purchasing goods.
4. Who the data may be shared with
To the extent necessary, data may be provided to the carrier, the bank or payment provider, hosting, e-mail and technical maintenance providers, and persons engaged in lawful accounting or legal support.
Information is provided to state authorities on proper legal grounds.
We do not sell customers’ contact details.
If the providers involved process data outside Ukraine, such transfers are carried out in compliance with personal data protection legislation.
5. Retention periods
Data is kept for as long as needed to fulfil the relevant purpose, the contract and legal requirements, including those relating to accounting documents and the protection of rights in disputes.
Once the legal grounds cease, data is deleted or anonymised unless further retention is required by law.
6. Your rights
You have the right to obtain information about the processing of your data, to access it, to request correction of inaccuracies, to object to processing and to request erasure in the cases provided for by law.
If processing is based on consent, you may withdraw it. This does not affect the lawfulness of prior processing and does not stop processing for which another legal basis exists.
Send requests to vinor.trade@gmail.com. To protect your data we may ask for information sufficient to confirm the identity of the requester.
You may lodge a complaint with the Ukrainian Parliament Commissioner for Human Rights or apply to a court.
7. Data security
We take organisational and technical measures to protect data from unauthorised access, loss or disclosure. Access is granted only to persons who need it to perform the relevant tasks.
8. Cookies and local storage
The website does not set its own cookies and does not use analytics or advertising services (including Google Analytics or Meta Pixel). A separate cookie consent banner is therefore not needed.
To operate the cart, the website stores its contents in your browser’s sessionStorage (key vinor-cart-uk or vinor-cart-en). This data is not transmitted to the Seller, contains no personal data and is deleted automatically when the browser tab is closed.
The website is hosted on Vercel, whose infrastructure processes technical request data (IP address, request time, browser information) to operate and protect the website. Page fonts are loaded from Google Fonts, so when you open the website your browser contacts Google’s servers and sends them technical request data.
9. Updates to this policy
The current version is published on this page. We give proper notice of material changes that require separate notification or consent.
Other documents: Exchange and Returns · Public Offer